YOUR SAFETY! OUR PRIORITY!

The safety and wellbeing of our guests & associates is our top priority.
 

We do sincerely hope that you and your loved ones are safe and maintain good health during this very difficult time. As we welcome you back, Our properties have placed the highest emphasis on the safety and well-being of our guests and colleagues with exacting standards of cleanliness and hygiene. We would like to take this opportunity to share how we have used this time to implement even more detailed measures to prepare ourselves to welcome you back whenever you feel safe to travel. Our Policy, Guidelines & SOPs have been revised across all our properties to meet your expectations.

CONTACTLESS STAY 'N' SERVICE

Our adoption for new Contactless Technology will allow you to execute a pre-registration for our properties on your smart devices even before you arrive.Guests are required to share their travel history and photo IDs prior to arrival with our reservation teams.
Our team members are equipped with cleaning checklists using professionally identified chemicals as per COVID-19 compliance and industry standards.Do assist us with body temperature recording for yourself and your guests & hand sanitization which would be done immediately upon arrival. Temperature Checks will be facilitated once each day during your stay for your safety.
Your baggage shall be sanitized with ultraviolet light / sprayed upon arrival.We shall be providing you with in-room check-in, so you do not have to wait at the reception/lobby.
Our hotel rooms/resort villas are thoroughly sanitized, fogged, and sealed until your arrival.We shall be ensuring that your rooms/villas remain unoccupied for a day prior for extra precaution.
Valet parking services are discontinued temporarily.70% alcohol-based, contactless hand sanitizers are placed at key public areas for your convenience.
Should you require face masks the same may be provided in your room, to be used in the outdoors.Linen change for guest rooms would be on request only, else on the 2nd day by default to avoid unnecessary changes during your stay.
Minibar items will be provided upon request.Evening service shall be provided on request.
All open pathways, entrance areas, spaces in and around the hotel and resort premises are regularly fumigated and sprayed with required bio-degradable chemicals for extra safety.Each night all indoor public areas are completely pressure sprayed for extra precaution over and above the standard cleaning cycles.
Paper amenities/certain guest supplies/cosmetics have been kept to a minimum in your rooms and areas to reduce unnecessary touchpoints & shall be made available upon request.All public areas, common touchpoints and surfaces through our properties are cleaned multiple times a day with specified sanitizers.
The facility of check-out may be executed from your personal smart device, at your convenience. Invoices for both your room and other services shall be made available to you in a paperless format vide email/contact number removing the need for you to queue at the reception/lobby.You will have the facility to settle all bills vide payment gateways/contactless card/money apps.

DINING & SAFETY

Our properties shall offer table d'hôte menus with food service at your tables while dining as buffets are not the norm for the time being. You may also opt for in-room dining which we shall be happy to provide. Our evening hi-tea sessions at the resorts will be in open areas alongside activities allowing you to enjoy yourselves without worry.Indoor & outdoor activities / services / adventures / concierges / menus will be made available in digital format on your smart devices.
Our restaurant and public area seating have been rearranged to adhere to safe distancing.Morning yoga/meditation sessions will be in spacious surroundings accompanied by natural antioxidantImmunity Building beverages.

We would also like to remind you that if we can be of any assistance in any way at all, please do not hesitate to call us at +91 95550 88000 or send us an email at leisurecares@leisurehotels.in