Our Policies

Arrival and Departure Policy

 

• Check-in - 1300 Hours Early arrival is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night
• Check out - 1100 Hours Late check-outs are available on request and subject to availability
• Government guidelines require guests to present govt. issued photo identity at the time of check-in. Guests are requested to carry with them the required document during their travel
 

Guarantee Policy

 
  • All bookings must be guaranteed at the time of reservation by a Credit Card or Advance Payment thru Bank Transfer/ NEFT. All major credit cards are accepted

 

Cancellation Policy

 
  • Within 15 days of Arrival Date/ No Show: No Refund
However, the following deductions would be levied:
  • 15 Days to 30 Days prior to Arrival - 50% of the total booking amount
  • 30 Days & More - No Deductions would be levied
  • In case of refund, 2% cancellation charges would be levied for transactions made by Credit Card

 

Child Policy

 
  • Up to two children, less than 5 years of age can be accommodated in the parents' room, with no extra bed at no additional charge
  • If a child is above 5 years and below 12 years of age, an additional bed will be provided at a cost of INR 2500/ per child per night
  • If a child is above 12 years of age, an additional bed would be charged at rates depends upon the unit
  • Kindly state your request for an extra bed at the time of booking as not all room categories can accommodate an extra bed
 

Other Policies

 

  • The applicable tariff and offers are subject to change at the discretion of the management
  • Taxes levied in accordance with government policy
  • Special offers cannot be combined with any other promotional offers, bundles, or special prices